Network Operations Centres

We are well versed in designing, establishing and managing Network Operation Centres (NOC). 

 

There are many idiosyncrasies to networks and the control of complex networks takes many years of experience to understand the nuances of good control.  Through our work with many agencies  and organisations our staff have learnt the vagaries of secure connections, firewalls and multiple routers. 

 

This can then feed into the provision of competent and effective Helpdesks support.  We ensure all requests for assistance from customers are handled in a polite, calm but efficient manner.  These factors combined enable resourceful Network Control and proficient Helpdesks, guaranteeing optimised use of any provided network system.